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Cascade Clean

Cascade Clean

cascadeclean.com
What is your customer experience with Cascade Clean?

Cascade Clean Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Cascade Clean has 2.4 star rating based on 48 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Does a great job removing scale and internal soil, Cleans eell, How it cleaned my dishes.
    Cons: Packs did not open in dishwasher, Product end results were not as advertised, Film left on my dishes.

  • Recent recommendations regarding this business are as follows: "TRY ANOTHER PRODUCT.", "Scrape your dushes", "Boycott Cascade til they remove ad!", "Don’t buy it", "Boycott".

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Media from reviews

Cascade Clean - Very disappointed
Cascade Clean - Melted podsCascade Clean - Melted pods - Image 2Cascade Clean - Melted pods - Image 3Cascade Clean - Trouble opening containerCascade Clean - ClumpingCascade Clean - It stains aluminum, no warning on package
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Top Cascade Clean Reviews

Critical Review

"Cascade commercails"

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We Live in AMERICA.. We speak English... stop making commercails in spanish...Its our language... My friends and family will not use your products till you...

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campos scissors pair pods pod trouble bag layer dirty frigidaire
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Anonymous
map-marker Cleveland, Tennessee

Cascade commercails

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We Live in AMERICA.. We speak English... stop making commercails in spanish...Its our language...

My friends and family will not use your products till you know were you live...

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User's recommendation: Dont use.

BOB K Omm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

COMPLAINT!

Good day,

My Frigidaire dishwasher, which is 1 year old, developed a *** dirty layer on the bottom of it. I purchased two packs of your Cascade cleaner and ran it twice on heavy-duty wash cycles and it did not touch or remove the contaminated layer on the bottom.

Very disappointed with your expensive product. I will accept any constructive replies.

Thank you,

Robert Koziol

View full review
Loss:
$6
Cons:
  • Very overpriced

Preferred solution: Full refund

User's recommendation: TRY ANOTHER PRODUCT,,,,,,...............

Anonymous
map-marker Florissant, Missouri

Trouble with pods

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Lately I have been having trouble with your pods. When I go to get them out of the bag two or three of them are stuck together so bad I have to get a pair of scissors to cut them apart.

When I do this it ruins another pod and they start leaking.

I feel like I waste these pods. It never used to do this, only recently.

Debbie Campos

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Christine W Dks

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Verified Reviewer

Your commercially are bogus

I did my own tic tock, and the results were nothing like your commercial. You can find it on tic tock, under Wanda cascade experiment. Part 1 and part 2

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User's recommendation: Scrape your dushes

Anonymous
map-marker Omaha, Nebraska

Packaging suggestion

To make the unsealing of the opening, please consider adding a small pull tab. It is difficult to open. I have fingernails, but couldn't get a grasp and finally had to use my teeth to remove it.I love Cascade, butyyes I really didn't want to get your wonderful dish cleaning enhancement product in my mouth!

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Deb T

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Verified Reviewer
| map-marker Delray Beach, Florida

Very disappointed

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Cascade Clean - Very disappointed

I bought Cascade Complete for the first time a few months ago. Its in a vacation apartment and because of CoVid havent been back for several months. I cant say I noticed it before, but Ive used the dishwasher twice this week and the pods dont seem to dissolve and leave a film on my glasses, dishes and silverware.

Big disappointment for all the advertising hype.

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Preferred solution: Full refund

User's recommendation: Save your money!

LINDA C Hld

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Verified Reviewer
| map-marker Chicago Heights, Illinois

Not all pods disolve

I have been using this product for many years but my last two have had pods in them that do not dissolve all the way I washed my same dishes with the same pods in them 3 times and they never dissolved all the way

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Preferred solution: Let the company propose a solution

Robert M Rut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sexual content

For WHAT POSSIBLE REASON would Cascade try to use sexual connotations to sell dish washer soap? ABSOLUTELY THE WORST AD I've seen in quite some time. The easiest way I can describe it is that " Its just plane NASTY!"

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Preferred solution: Remove ad from tv.

User's recommendation: Boycott Cascade til they remove ad!

Anonymous
map-marker Katy, Texas

Does not totally dissolve.

I have purchased cascade complete pods for my dishwasher for at least the last 8 plus years. No problem until the last two buckets.

They are not dissolving all the way. Yes I use hi temp and sanitize. This product is not inexpensive and I am on fixed income.

As a result of this defect my dishes are not clean after running dishwasher. This is not acceptable for a p and g product.

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User's recommendation: Don’t buy it

Maggie C Lcx

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Verified Reviewer

Comment

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Defective bags on the Cascade Original (37 actionpacs). Once opened, the bags will not close/seal again.

I have to devise a way to clamp them or place/transfer to a ziplock freezer bag to keep pacs fresh. I love product, but think I must find an alternative.

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Preferred solution: Let the company propose a solution

Anonymous

The do it every night

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I not even religious,putting seeds in kids mind the meaning is crazy the commercial airs during tv shows were kids Watch i hope they go bankrupt. I would never buy anything related to cascade.

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User's recommendation: Boycott

Resolved
Chuck B Yeu

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Verified Reviewer

Resolved: Filthy ads

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Updated by user Dec 28, 2020

Company fixed the issue and I have been provided with apology. Thank you for writing in and sharing your feedback with us, Chuck.

We know that a little humor can go a long way when inspiring change, so we made a humorous point about dishwashing frequency to ultimately help people save water every day in their own homes. We’re sorry you were offended, as that was not our intent.

We appreciate your feedback and will share it with the rest of our team. Please write back anytime..

Updated by user Dec 28, 2020

I sent this message on their Facebook page:Your filthy minded ads are very offensive. And so unnecessary.

You have a great product. Just keep saying how well it works. And fire that ad agency. I have been a marketing director for 40 years and I can assure you that customers don’t like this childish advertising.

You lost this customer.Here's the reply:Thank you for writing in and sharing your feedback with us, Chuck. We know that a little humor can go a long way when inspiring change, so we made a humorous point about dishwashing frequency to ultimately help people save water every day in their own homes. We’re sorry you were offended, as that was not our intent.

We appreciate your feedback and will share it with the rest of our team. Please write back anytime.

Original review Nov 28, 2020

Your deceptive, sexy ads are offensive to many people. I am done buying from such a trashy company. U

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User's recommendation: Sex does NOT sell soap.

meme s

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Verified Reviewer
| map-marker Hendersonville, North Carolina

Advertising

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I am so disappointed in seeing your recent ad to "do it every night". This "advice" is so very damaging to our environment!

How dare you suggest people can run their dishwasher in this way...half empty (as evidenced in the ad) and that people are saving water and money.

I know you "disclaim" this by saying not to rinse or hand wash prior to loading dishwasher, but this is not what you are really pushing ( which is excessive use of your product) How deceptive. I am a customer BUT I will no longer buy any of your products.

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Preferred solution: PULL THAT AD!

User's recommendation: Do NOT buy

1 comment
Guest

pitiful ad

Chuck B Zzd

Suggest redesign

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I have been using your Cascade Platinum Power Dry product for a couple of years and now compelled to suggest a redesign your product dispenser. Experience has convinced me that half of the product is wasted because the disperser container is poorly designed.

Tilting the bottle up to dispense the product is nearly impossible to put liquid in the receptacle without dumping liquid everywhere out side of the receptacle.

A pointed tip of sorts seems more appropriate. It would control flow direction

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Preferred solution: Let the company propose a solution

User's recommendation: great product/ bad design

Georgia R Mbx

My coffee cups are being slowly stripped of logos

My white bluebird logo has faded away as have my other logos but not all. This wasn't a problem with the original powder form.

Other than using powder can you offer suggestions? Georgia Rhem, grhem6@***.com

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Preferred solution: Let the company propose a solution

1 comment
Guest

I found it etching my classes. Not happy.

MaryAnne A Ewz

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Verified Reviewer

Chalky film on dishes

within the last 6 weeks when using the cascade pod for the dishwasher the dishes have a chalky feel to them. Glasses and glassware are spotty and streaked and have a bad filmy taste.

View full review
Loss:
$10
Cons:
  • Create a chalky film on dishes and spotty filmy glassware

Preferred solution: Let the company propose a solution

About

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Summary

Cascade Clean is a company that specializes in selling various cleaning products. The company was founded in 1953 and nowadays it is the one of the biggest companies in the industry. Cascade Clean focuses on selling various types of a Cascade cleaner such as Cascade Complete Pacs, Cascade Platinum, Cascade Classic Clean, Cascade Clorox Clean etc. Also, the company has a big number of special offers such as coupons for discounts and 5$ trials of Cascade platinum. Cascade has a number of contracts signed with Proctor and Gamble and all Cascade Clean products are licensed and patented.

Cascade Clean reviews and complaints

Cascade Clean is ranked 55 out of 453 in Household Essentials category

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