Kitty Hawk, North Carolina
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I purchased a large box of Cascade Total Clean (7X powder) from Sam's Club.I have used Cascade in the past and it was fine.

I always bought the "total clean" version. The packets in this box will not open in the dishwasher. I have had to wash the dishes three times - using packets from a different box and type of Cascade to wash one load of dishes. The last one I even cut a hole in the packet.

The box was 105 packets that are not usable.

I have used other Cascade products that were fine.I contacted the company with all the numbers found on the box - and have had absolutely no response Do not buy this produce.

This reviewer shared experience about damaged or defective and wants this business to issue a full refund as the author lost $10. The author is overall dissatisfied with Cascade Clean. The most disappointing about cascade clean product from Cascade Clean was cascadetotal clean 7x power, wanting so much information on a dishwasher detergent and film left on my dishes , but reviewer liked i did not like this product. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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